Consumer Complaints and Armando Montelongo Spam
The massive number of email solicitations I recieve from Armondo on a weekly basis have concerned me.
But, even more concerned about the numerous people who contact me because they are dissatisfied with the Armando’s program, who never receive what they were sold, or who find themselves with nothing but maxed out credit cards, a 100 point hit to their credit score and the inability to obtain a loan.
Several have asked about a class action, and while I do not handle class action cases, I will be happy to publish contact information for an attorney wishing to pursue the case.
One of the people who emailed suggested contacting your state’s Attorney General:
… I finally was able to speak to the consumer complaint center in my area. I was told that the best thing I could do at this point was to contact my credit card companies and have them investigate the matter. No guarantee of a refund. However, they did instruct me to contact the Tx. Attorney General where I live, and to file a complaint with them. They also told me to do the same with the Attorney General in Utah, where the program is based.
If enough people complained to the Attorney General, then they would launch their own investigation and if necessary, take action. This may be helpful info to anyone else who contacts you with complaints about this program.
Even though we all live in different states, their program is based out of Draper, Utah. If everyone contacted the Utah Attorney General maybe something can be done to benefit the people who have wasted their money and keep more people from making the same mistake. …
Others, like MV from Dallas, are posting on message boards:
… I responded to his radio ad for the “free” DVD, and subsequently accepted his Flip and Grow Rich package for a 30 day trial. The material is crap, not worth the $400 price tag (5 credit card charges of $79.95) by a long shot, barely worth $10. As an example, you make your money when you buy right, and foreclosures are the best place to buy. This wonderful program contains a whopping 5 paragraphs on foreclosures. Basically, it says foreclosures are great, you should find and buy them. That’s about it. Nothing on how to use the county clerk’s records, or even that the clerk is where you can look. But the real winner is how they cram the program down your throat. If you are even one day over when their tracking program says it was placed in your mailbox, you are stuck with it and they will not allow you to return it. They also fight any disputes on payment, and the person you talk to in the sales office is also the supervisor (no matter who you speak to), and the only person higher to speak with is Armando, and he doesn’t speak to anyone. These are some real pieces of canine excrement, /Caveat Emptor/ doesn’t even begin to cover it. …
A nice lady from Houston sends me her review of his book:
First, I’m very impressed with how Armando and his wife had nothing, moved to Texas and built a wondrous fortune. Certainly, the American dream! However, watching them I also often think he could be far more professional rather than as brusk as he gets with people whom he embarrasses on national TV.
I watch the program from time to time…and when they announced the book, I got on-line and ordered it (Flip and Grow Rich). It took about 3 weeks to receive, so when it did come, I was eager to start reading it. It didn’t take more than a few pages to realize that something was wrong with the way the publisher had put the book together and then bound it.
If you are reading anything on the left side page, whether the paragraph completes or not, you can’t continue reading what was on that page on the next page but instead have to turn the right page over to read the left page completion on, the next left page.
Every left page has 1 thing on it and every right page has something else on it.
The pages are correctly numbered but someone evidently wasn’t paying attention to the subject matter, nor do I believe they even went to not only an American school, but any school. They made a major mistake the way they published it.
I called every number I could find and couldn’t get anyone to help me. Finally I got back on line and through the web site, was able to get a message to one of Armando’s many many offices…and someone who calls himself “Merlin” wrote me back.
I explained the problem and Merlin told me to return it and he would send me another. I sent the book back UPS, spending my own money ($8.50 approx). After a week I began writing to ask if they had received it and when was I going to get my new, correctly published book. Didn’t hear a word for weeks, despite I began writing notes several times a week. Finally, last week I was notified the book was on its way, with a tracking number. The first tracking number didn’t work…so I wrote again and Merlin said they were sending the new book and included the tracking number.
I finally got the 2nd book after waiting over 3 weeks this past Thursday, and I’m very sad to tell you but this book is also published incorrectly. I don’t know what school the publisher went to but I sure didn’t learn to read the way this book is published.
I called a number in the back of the book today and reached someone in customer service in Utah, who acted surprised that the book was bound incorrectly. He wasn’t able to help me but transferred me to someone named Helen (her voicemail) and I left a message to call me Monday…as well as why I was calling.
I’m sure the book is as interesting as Armando and his wife are on their program, but how in the World are we to learn with this type of mistake? Also, I attempted to locate the publisher but the information in the front of the book has none, making me believe Armando had it published privately…to save money????? I presume!
I was going to purchase the Master Course, but have now decided against it. I am certain the World is filled with experts on the subject and after this fiasco, I have no trust in Armando or his many companies. HOW does anyone ever personally reach him or his wife?
But, the thing that tops it all are Armando’s own emails. They all have weird characters and spelling in an attempt to avoid spam filters, because they are, in fact, spam:
Mark Last Day to Get Fore/closures and Grow Ri/ch…
Armando Montelongo to Mark
May 8 (5 days ago)
Hello Mark*********************
Shhhh, there is a secret
message at the end of this
*********************Today is the last day to get
my…MAKING MILLIONS IN FORE/CLOSURES
EBOOK!!!Right now, I have students all over
the country making lots of c/a/sh in
the fore/closure market.After today, this is GONE!!!
>>> http://[REDACTED]/foreclosures.phpSecret Message: I will finance the E-book for you
if you act now!Armando Montelongo, President
Armando Montelongo Worldwide, Inc.
and
Mark Am I Renewing Flip This House and Investment Info…
Armando Montelongo to Mark
9:02 AM (11 hours ago)
Hello MarkBusiness First:
I will be holding a teleconference about
retiring your existing retirement
accounts and learning how to passively earn…UP TO 12% RETURN ON YOUR INVESTMENTS!!!
It’s a totally informative phone call
and it’s totally F/R/EE!!!Also, there is nothing to buy,
just educating you on how to…STOP LOSING M/O/NEY IN YOUR:
RETIREMENTS ACCOUNTS
401K
IRA
AND STOCKS!!!Click below to register for the F/r/ee
teleconference.>>> http://[REDACTED]/teleconference.php
Pleasure Second:
I will be making an announcement about
my contract with Flip This House on Thursday.
Click below for details:>>> http://[REDACTED]/news/?p=154#respond
Take care,
Armando Montelongo, President
Armando Montelongo Worldwide, Inc.
So, buyers beware.
JJ wrote:
According to an announcement on his website, Armando is off Flip This House:
http://www.armandomontelongo.com/news/?p=155
After teasing his fans with “I’ll let you know tomorrow what I’m going to do,” he recorded a video announcement that he is getting his own show on A&E - which he likens to The Apprentice - to debut in August.
I have no doubt his teaser announcement was a tactic to go to A&E and say, look at all the people who hang on my every move … they all say Flip would be terrible without me.
Flip this House debuted a new Rudy episode on Saturday. Their schedule does not indicate a new episode for this coming Saturday.
Posted on 17-May-09 at 9:03 am | Permalink
Casey wrote:
Armando is a loser who did not care about the quality of his flips - all he cared about is $$$$. It is about time A&E has a comedy show - Armando is a joke!
Rudy does quality flips - he is a great addition to Flip This House.
Posted on 20-May-09 at 8:30 pm | Permalink
Jason wrote:
Why are you guys so hatelful towards Him? And if A&E didn’t like him or his show, why are they giving him a spin off show starring himself and Veronica. The guys got his own show now. He left flip and A&E gave him his own show. I guess now that people can’t talk about him being in legal trouble ( BECAUSE HE WAS INNOCENT) this all you can talk about. It’s all on his blog.
http://www.armandomontelongo.com/news/?p=155
Posted on 27-May-09 at 1:55 pm | Permalink
Richie wrote:
To the ‘nice lady in Houston’ who had issues with the way the book was published. There’s a note in the front of the book that explains why that is done.The Introduction explains that the left side of the book ‘tells my personal story’ while the right side of the book
“explains how to succeed in real estate investing”.
But even knowing that before starting to read it was still was confusing and hard to follow. Maybe a plan that sounded good in the marketing department, but certainly didn’t make the book any better — and it could’ve used all the help it could get. When I finished it I just looked at my wife and told her what a waste of time that was. Nothing of substance in there. Sorry Armando. It just didn’t cut it.
Luckily I only paid $30 on ebay!
Posted on 27-May-09 at 5:07 pm | Permalink
LuckyL wrote:
He was not found innocent. He paid the amount owed and the lady dropped the charges. That’s why you haven’t heard anything about his threats to go “after” her. Because he can’t.
Posted on 10-Jun-09 at 12:04 am | Permalink
DArlene wrote:
I got suckered in to his $3,000 workshop. Promised made were not kept. Items that were told would be taught, were not. I was told 2 times they have, “a complete money-back guarantee.” Need I say this was not fullfilled. Stay away from Armando and his “workshops!”
Posted on 15-Jul-09 at 12:38 pm | Permalink
JJ wrote:
Where’s Armando’s ‘new show’? So far, he has had just one new “Flip this House” episode this season.
Posted on 28-Aug-09 at 10:25 pm | Permalink
Dasha wrote:
I truly think that Armando’s program is very good. The problem is that you need to know about the subject a little before you study his program. People have a tendency to say about every guru that he is a scam. The same with Carleton Sheets. He is absolutely great. I was able to purchase 5 properties using his program. I am really happy that I did buy it. Now I want to try to flip houses. I ordered Armando’s program. I was listening to 4 CDs so far and I got the idea already. I saw his show just once and I was convinced to purchase it. So, wish me luck, because I want to flip at least three properties before Christmas.
Posted on 25-Sep-09 at 12:26 am | Permalink
S. Michiels wrote:
I purchased Armando’s program. Before it arrived, I realized he is a scam, so I called the company and told them not to send it. They already had. I returned it. Then I got three urgent sounding calls from Tyson Bothorp, telling me to call about my account. When I returned the call, he did not answer. After each call, I left a detailed message saying I was not interested in any further contact. When I returned the 3rd call, I spoke with Tyson. I made it clear I was not interested in any further contact. He still wanted to try to sell me. I then told him to be sure I had NO further contact in any way from their company-no more phone calls, no letters, no e-mails. He said he could not do that. Then, abruptly, he said “Call Customer Service” and promptly hung up before I could get the number.
I own my own business, and have for over 30 years. I called him back and left a message that I wanted to get the number from him. He would not pick up the phone, even though it was about 30 seconds after he hung up on me. True to the complaints I read online, they are a very pushy, rude company.
Posted on 02-Oct-09 at 1:30 pm | Permalink
Mark wrote:
Armando implied A&E liked his so called pilot which aired back in August, where are the other espisodes? Maybe they pulled the plug, welcome to Hollywood Armando!
Posted on 22-Oct-09 at 1:54 am | Permalink
Lorne wrote:
Hi,
These people are nothing but glorified bank robbers. I cancelled within 30 days. They told me that I told the wrong person!!!!!!!!! They take forever to answer their calls and then they always feed you a line of bull.
I guess my next step is to call the District Attorney’s office in Bexar County and the Attorney General’s office in Austin.
I really liked the TV show, and I am totally shocked that Armando and his family got involved with such common
criminals!!!!! I hope A & E runs from this gang of thieves!!!!!!!!!!!!!
These con artists should be on one of A & E’s shows that spotlight criminals.
Thanks for the opportunity to write about this gang of gypsies.
Lorne
Posted on 28-Oct-09 at 2:17 am | Permalink
JJ wrote:
I guess Armando’s “new show in A&E” is in the same place as his “kick-@ss profit” on the Cat House.
Posted on 30-Oct-09 at 11:47 pm | Permalink
Justin Q wrote:
S. Michiels,
What number did you call to cancel your order, and when they said they already sent it, how were you able to return it?
Or, has anybody been able to return their book and how?
Posted on 31-Oct-09 at 11:05 am | Permalink
Adam wrote:
i ordered this the moment i saw it, im a weak one i know, my book came an it was all jumbled an didnt make anysense. i sent it back and received a new one that was in correct order. he does have alot of good points but most people without money cant do what he teaches. so far ive made 65,000$ and im stopping there, its such a pain in the booty. an it took me bout 4 months to get rid of each place. there is no rest for the wicked.
Posted on 02-Nov-09 at 9:11 am | Permalink
Mark wrote:
To anyone who is even thinking about ordering Armando’s system. DON’T DO IT!,he is mixed up with with a very seedy company named Premier Mentoring.They are known for terrible customer service and very strong sales tactics. I’am surprised the Attorney General for Utah hasn’t closed them down already!! My guess, they intend to milk evryone till their told to shut it down.
Posted on 10-Nov-09 at 11:21 pm | Permalink
Todd Smith wrote:
That sucks that Armando is able to get away this kind of stuff. A&E still shows him on Flip This House. I feel bad for anyone who got involved in his scams, but the adage “if it sounds too good to be true, it probably is” never ceases to apply. Armando is definitely money-conscious, it’s just too bad it’s at the serious expense of others.
Posted on 20-Dec-09 at 10:47 pm | Permalink
zpacko wrote:
Hi, Armando! Thank you for all yours help. We now are millions airs thanks to your system.
Posted on 12-Jan-10 at 7:52 pm | Permalink